FAQ | Chikkas Banjara Crafts

1. How do I place an order?

Go to Shop → Browse products → Add to Cart → Checkout → Enter details → Make

payment.

2. What payment methods do you accept?

We accept UPI, debit/credit cards, net banking, wallets, and COD (for eligible locations).

3. Do you offer Cash on Delivery (COD)?

Yes, COD is available but only for eligible pin codes.

4. How can I track my order?

A tracking link and tracking ID will be sent to your email/SMS once shipped.

5. How long does delivery take?

Delivery takes:

6. Are handmade items identical?

No. Minor variations are natural and expected due to handmade craftsmanship.

7. What if I receive a damaged item?

Please record an unboxing video and contact us within 48 hours.

8. What is your return policy?

Returns are accepted only for damaged, defective, or wrong items.

Refer to our Return & Refund Policy.

9. Do you ship internationally?

Not currently.

10. How do I contact customer support?

Call/WhatsApp: +91-9704999333

Frequently asked questions