TERMS & CONDITIONS (T&C)
Last Updated: 23/12/2025
Welcome to Chikkas Banjara Crafts (“Company”, “we”, “us”, “our”).
By accessing or using www.chikkasbanjaracrafts.com (“Website”), you agree to these
Terms & Conditions. If you do not agree, please discontinue use of the Website
immediately.
1. ABOUT US
Business Name: Chikkas Banjara Crafts
Website: www.chikkasbanjaracrafts.com
Business Email: info@chikkasbanjaracrafts.com
Support Email: support@chikkasbanjaracrafts.com
Phone Numbers: +91-9704999333 / +91-8801287778
Business Address:
8-4-379/S1/203/4, NRR Puram Colony,
Site-1, Borabanda,
Hyderabad, Telangana, India
2. ELIGIBILITY
- You must be 18 years or older to make purchases or use our services.
- By using the Website, you confirm that you are legally able to enter into binding agreements.
3. PRODUCT INFORMATION
- All products are handmade, and therefore may have slight variations in size, color, texture, or design.
- Colors may appear differently due to screen settings.
- We reserve the right to change product prices or discontinue items without notice.
4. ORDER ACCEPTANCE & CANCELLATION
Your order is confirmed only after it is processed and dispatched.
We may cancel orders due to:
- Stock unavailability.
- Incorrect pricing.
- Fraudulent activity.
- Delivery location not serviceable.
- Payment issues.
If cancelled by us, a full refund will be issued except for Fraudulent activity only.
5. PRICING & PAYMENT
- Prices are listed in INR and include applicable taxes unless mentioned otherwise.
- Accepted payment methods include:
- UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash On Delivery (for eligible pincodes).
- Payments are processed securely via third-party payment gateways.
- We do not store or access your card or bank information.
6. SHIPPING & DELIVERY
Delivery times and complete details are provided in our Shipping & Delivery Policy.
7. INTELLECTUAL PROPERTY
- All content on this Website — including logos, images, product designs, descriptions, graphics, and layout — belongs to Chikkas Banjara Crafts.
- Reproduction or misuse of any content is strictly prohibited.
8. USER RESPONSIBILITIES
You agree not to:
- Provide incorrect information.
- Misuse the Website or its contents.
- Attempt to disrupt or hack the Website.
- Place fraudulent or duplicate orders.
- Resell our products without permission.
9. PRIVACY
Your use of the Website is governed by our Privacy Policy, which forms an integral part of these Terms.
10. LIMITATION OF LIABILITY
We are not liable for:
- Shipping delays caused by logistics/couriers.
- Incorrect delivery details provided by customers.
- We shall not be liable for any indirect, incidental, special, or consequential damages.
- Technical issues or downtime.
- Damages or losses caused by third-party services.
11. INDEMNIFICATION
You agree to indemnify and hold us harmless from any claims or damages arising from your misuse of the website or violation of these Terms.
12. GOVERNING LAW
These Terms are governed by the laws of India and subject to the jurisdiction of Telangana.
All disputes will be resolved under the jurisdiction of courts in Hyderabad, Telangana.
13. MODIFICATIONS
We may update these Terms at any time.
The revised version will always be available on this page.
